e-Zone Books
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Frequently asked questions
How long will e-Zone be around?
We are ISO 9001:2015 certified organization and not going anywhere. Since 2003, over 1 million people have used e-Zone software and services. The World Bank, UNDP and other International Development Agencies trusted us for their national level software development projects.
How do I get a refund from e-Zone?
If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase, and downgrade your account to the free plan. We want you to be happy with our service throughout your entire contract, not only the first 30 days.
Why selecting e-Accounting instead of xero, Quickbooks online, and Zoho Books?
Xero-
- Not suitable for big business
- Lack of customer support call
- No role based access
Quickbooks Online
- Expensive subscription
- Limitations on the number of users
- Built with a “small business mindset”
Zoho Books
- User Restrictions.
- No Payroll Services.
- Limited to 5,000 transactions per month
Is my data safe?
eZone Books protects your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information such as credit card number and billing information that you send us electronically. The encryption process protects your information by scrambling it before it is sent to us from your computer. In addition, your data is backed up automatically and is accessible from any device, so you can always stay connected and up-to-date.
We are committed to maintaining the highest levels of security for our customers, their data, and their processes. Our team protects data, mitigates risks, and helps customers achieve regulatory compliance by aligning people, processes, and technology. Our multiple redundant servers provide complete reliability, and data is saved in multiple places.
Does eZone Books support my country?
eZone Books is built for worldwide users. So no worries! All can enjoy the benefit of e-Accounting online from any country of the world.
Do you store my credit card information?
No, we don't store your credit card information. Take a look at our Privacy Policy to learn more.
What if I need help getting started?
If you need help setting up your account, or have any questions about using eZone Books, our Support Department is ready for any kind of technical and accounting related help. Our support is also free forever — so don’t be shy, give us a ring or write an email.
Do I need to install any software?
eZone Books is 100% web-based, meaning you can access it anywhere and there’s no software to install on your computer. It can be accessed on multiple devices, anytime, anywhere.
Can I use my mobile phone or tablet to access e-Accounting?
eZone Books can be accessed via a web browser on any web-enabled mobile device. Organization-wide data which is authorized for you can be accessed using a computer or smartphones and tablets.
Is it possible to use eZone when offline?
No, to use eZone, you'll need an internet connection.
What is Role-Based Access Control (RBAC) of-Accounting?
A role definition lists the actions that can be performed, such as read, write, and delete. Roles can be high-level, like owner, or system administrator or general ussr. Permissions are associated with roles, and users are assigned to appropriate roles. It allows employees to have access to the information required to fulfill their responsibilities.
What are the main advantages of using cloud accounting software?
- Pay As You Go
- Safety Backups
- Accessibility Anywhere, Anytime
- Multi-Location Accounting with Real-Time Consolidation and Reporting
- Ease of Communication between locations
- Economically Priced Products
How can I streamline my financial close?
As your business grows, you face increasingly complex global accounting challenges that can make it difficult for your small business accounting software to keep up. By standardizing procedures, developing good communication strategies, and using powerful software solutions, your financial close becomes smoother.
Is it possible for me to get software updates/upgrades, and if so, how do I get them?
Yes. One of the numerous advantages of cloud-based software is that it is always up to date. Updates are carried out automatically and have no impact on your data.
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